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last updated: 1 august 2025
at bigmoose, we care deeply about your privacy. this policy explains how we collect, use, and protect your personal information when you visit our website, get in touch, sign up to our events, make a donation, or use our services.
we’re bigmoose, a charity based in the uk, working to improve mental health and prevent suicide. if you have any questions about this policy, please contact us at:
project15@bigmoose.co
we may collect personal information when you:
fill out a form
donate
join one of our events
contact us
this might include:
your name
email address
phone number
postal address
any other details you choose to share
when you visit our website, we may collect:
your ip address
browser type
device type
pages you visit and time spent
how you interact with the site
this helps us improve our site and services.
we use your information to:
respond to enquiries and requests
manage event bookings and donations
keep you updated on our work, if you’ve opted in
improve our services and website
comply with legal requirements
we never sell your data.
our site uses cookies, small files stored on your device, to help us improve your experience.
you can choose to disable cookies through your browser settings, though some parts of the site may not work properly without them.
we may share your information with trusted service providers who help us run our charity.
they can only use your data to help us, and must keep it secure.
in rare situations, we may also need to share data if legally required to for example, to protect someone’s safety or respond to law enforcement.
we keep your personal data only as long as needed, for example, to complete a donation, send event information, or meet legal obligations.
you have the right to:
ask for a copy of the personal data we hold about you
update or correct your data
withdraw consent or object to processing
request deletion of your data (unless we’re legally required to keep it)
to exercise any of these rights, email us at: project15@bigmoose.co
we do not knowingly collect personal data from anyone under 13. if you believe a child has shared personal information with us, please contact us and we’ll remove it.
our website may contain links to other sites. we’re not responsible for the privacy practices of those sites – please read their policies too.
we may update this policy from time to time. we’ll always post the latest version here, with the updated date at the top.
we’re always happy to chat.
email: project15@bigmoose.co